Privacy Policy

1. What Do We Do With Your Information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which provides us with information that helps us learn about your browser and operating system.

Email Marketing (if applicable): With your permission, we may send you emails about our online store, new products, and other updates.

Detailed Usage of Personal Data:

To create and manage your personal account.
To process your orders and handle returns via our online services.
To send text message notifications regarding delivery status.
To contact you in case of any issues with the delivery of your items.
To answer your queries and inform you of new or changed services.
To send marketing offers (with your consent).
To conduct analyses and provide you with relevant products.
To analyse data to offer personalised recommendations.

We will keep your data for as long as necessary to fulfill the purposes above or as long as we are required by law. After this period, your personal data will be deleted. You can request the deletion of your personal data at any time by contacting us.

2. Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time, by contacting us at info@edenpantry.com.

3. Disclosure

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.

4. Third-Party Services

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by them.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

5. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Cookie Usage

We use cookies to:

Ensure the proper functioning of our website.
Analyse visitor behaviour and improve our services.
Provide a personalised user experience.
Show relevant advertisements and assess the effectiveness of our marketing campaigns.

We may allow third-party service providers (such as Google Analytics) to place cookies on your device to track and analyse website usage. These providers have their own privacy policies, which we encourage you to review.

You have the right to manage your cookie preferences at any time. You can:

Browser Settings: Adjust your browser settings to block or delete cookies. However, please note that disabling certain cookies may affect your experience on our website.
Website Settings: Use our website’s cookie banner or privacy settings to accept or reject cookies. Essential cookies cannot be disabled, as they are necessary for the website to function.

For more information on how to manage cookies in your browser, please refer to your browser’s help section.